Arbonne International, LLC

  • Customer Service Associate I

    Job Locations US-TX-Addison
    Posted Date 3 weeks ago(5/8/2018 4:16 PM)
    ID
    2018-3892
    # of Openings
    8
    Category
    Customer Service
  • Overview

    Arbonne is currently hiring Customer Service Associates in our office located at 4055 Excel Parkway in Addison.  These positions are full-time and are required to have flexibility to work any of our 8- hour shift schedules during normal business hours of 8:00am to 2:00am. It may be necessary, given the business need, to work occasional overtime.

    Responsibilities

    • Receives incoming calls and/or answers e-mails, responds to questions, processes orders and supports our Preferred Clients and Consultants in assisting them build their businesses. 
    • Researches and responds to questions received on the Field Support queue
    • Inputs and processes orders received into the company computer system
    • Researches and responds to questions concerning shipments and backorders
    • Provides information about company products, specials, marketing programs and business practices.
    • Ability to perform level I troubleshoot process
    • Basic returns and processors
    • Other Duties as assigned

    Qualifications

    • Must have at least 2 years previous high-level inbound call center customer service experience
    • Must have strong computer knowledge, including Microsoft Word, Excel and Outlook programs
    • Must possess excellent verbal and written communication skills
    • Must be committed to always providing excellent customer service and supporting our clients/consultants in their businesses
    • High school diploma or equivalent
    • Must have reliable transportation
    • Background check required
    • Drug Screen required

     

    There is a 6-month waiting period for reapplying to a new position once you have been interviewed for a prior position within the Arbonne family.

     

    Arbonne is an EO employer – M/F/Vets/Disabled 

    The information listed in this advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require.

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    Discover Arbonne

    Thank you for visiting the Arbonne Career Site! As you can see, we are actively seeking amazing talent to join our growing team of dedicated professionals across various areas of the business.

    From Creative, Customer Service and Events — to IT, Operations, Product Marketing and much more — we proudly employ hundreds of dynamic, enthusiastic and positive people who work to make a difference every day. Our mission is to transform lives through pure, botanically based ingredients in scientifically tested products; a pure, healthy lifestyle; and the pure joy of helping others. We believe in the power of our people and our products to transform your life, and in turn, the lives of others. This is at the heart of what we do and who we are at Arbonne.

    If you did not find a current listing for a role that might suit you, we hope you will take a moment and upload your resume for us to keep on file in consideration for future job openings. We will then add you to our email database and automatically keep you informed about new positions and related updates. We would love to stay in touch!

    About Us

    Founded in Switzerland in 1975, and brought to the U.S. in 1980, Arbonne International creates personal care and wellness products crafted with premium botanical ingredients and innovative scientific discovery. Arbonne’s personal care and nutrition formulas are vegan certified, cruelty-free, formulated without gluten, dermatologist–tested and adhere to a strict Ingredient Policy. Arbonne products are available at arbonne.com or through an extensive network of Arbonne Independent Consultants in 7 countries: U.S., Canada, Australia, Poland, New Zealand, Taiwan and the United Kingdom. Arbonne is a privately held company headquartered in Irvine, California.