Arbonne International, LLC

Customer Service Associate I

Job Locations US-TX-Addison
Posted Date 1 week ago(3/13/2018 4:27 PM)
# of Openings
Customer Service


Considering a new career in 2018? Arbonne International is now hiring Customer Service Associates for our international call center located in Addison, Texas. We are seeking individuals who enjoy providing superior customer service to customers both US based and International.  Our outstanding training program will provide you with in-depth product and technical knowledge and empower you to take ownership of customer inquiries. Our goal is to delight our customers and exceed their expectations. 


Your ability to go the extra mile to provide outstanding support to our customers while exceeding our quality standards will enable you to quickly advance your career.


As our Addison, Texas-based Customer Service Associate, your mission is to enhance and maintain the Arbonne brand by delighting our customers and consultants with world class customer service. 

  • Researches and responds to questions received on the Field Support queue
  • Inputs and processes orders received into company computer system
  • Researches and responds to questions concerning shipments and backorders
  • Provides information about company products, specials, marketing programs and business practices.
  • Communicates with Call Center Team Leads when significant issues arise
  • E-mails if on the e-mail team 
  • Ability to perform level I troubleshoot process
  • Basic returns and processors
  • Other duties as assigned


  • Previous Customer Service experience preferred, preferably in a contact center
  • High School Diploma or equivalent required
  • Demonstrated proficiency with Microsoft Word and Excel
  • Ability to quickly learn and use contact center technology and programs.
  • Proven ability to keyboard 40 words per minute.
  • Effective verbal and written communication skills
  • Proven conflict management skills including the ability to calmly resolve issues
  • Able to work a flexible schedule including weekend hours and overtime hours when needed
  • Proven record of punctuality and regular attendance
  • Bi-Lingual a plus

Arbonne creates personal care and wellness products that preserve and enhance the skin, body and mind. Arbonne transforms lives through pure, botanically based ingredients in scientifically tested products; a pure, healthy lifestyle; and the pure joy of helping others.


For over 35 years, this has been the hallmark of our product integrity. From the beginning, Arbonne has developed products by combining the best of nature with leading science. Our mission is to always improve and evaluate our ingredient policy as an ever-evolving standard of excellence. This means we continuously challenge ourselves to do better and better. 


ARBONNE offers a comprehensive benefits program to regular full-time employees and their qualified dependents (spouse, registered domestic partner and/or dependent children). Benefits available include medical, dental, vision, life, FSA (flexible spending accounts), short and long term disability, 401(k) with company matching and optional other benefits.


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Discover Arbonne

Thank you for visiting the Arbonne Career Site! As you can see, we are actively seeking amazing talent to join our growing team of dedicated professionals across various areas of the business.

From Creative, Customer Service and Events — to IT, Operations, Product Marketing and much more — we proudly employ hundreds of dynamic, enthusiastic and positive people who work to make a difference every day. Our mission is to transform lives through pure, botanically based ingredients in scientifically tested products; a pure, healthy lifestyle; and the pure joy of helping others. We believe in the power of our people and our products to transform your life, and in turn, the lives of others. This is at the heart of what we do and who we are at Arbonne.

If you did not find a current listing for a role that might suit you, we hope you will take a moment and upload your resume for us to keep on file in consideration for future job openings. We will then add you to our email database and automatically keep you informed about new positions and related updates. We would love to stay in touch!

About Us

Founded in Switzerland in 1975, and brought to the U.S. in 1980, Arbonne International creates personal care and wellness products crafted with premium botanical ingredients and innovative scientific discovery. Arbonne’s personal care and nutrition formulas are vegan certified, cruelty-free, formulated without gluten, dermatologist–tested and adhere to a strict Ingredient Policy. Arbonne products are available at or through an extensive network of Arbonne Independent Consultants in 7 countries: U.S., Canada, Australia, Poland, New Zealand, Taiwan and the United Kingdom. Arbonne is a privately held company headquartered in Irvine, California.