Arbonne International, LLC

Customer Service Associate

US-TX-Addison
7 months ago
ID
2016-2834
# of Openings
1
Category
Customer Service

Overview

The Customer Service Associate Level 1 will be responsible for handling customer inquiries and maintaining customer relationships by responding to and documenting their actions.

Responsibilities

  • Ensure calls are handled according to departmental requirements
  • Deliver excellent customer service
  • Effectively resolve customers issues
  • Answer questions regarding product details
  • Assist customers with technical issues
  • Provide follow-up calls as needed
  • Work closely with Team Leads
  • Take ownership of customer inquiries and act with empowerment
  • Must meet Productivity standards
  • Must meet Quality standards
  • Must meet Key Performance Indicators

Qualifications

  • High School Diploma or equivalent required
  • Customer Service experience preferred, preferably in a contact center
  • Must be proficient or better in computer knowledge, including Microsoft Office Suite
  • Ability to learn and utilize a variety of computer software programs
  • Basic math skills required
  • Effective verbal and written communication skills
  • Must be able to type 40+ words a minute
  • Maintain positive and upbeat attitude towards CSAs and Consultants at all times
  • Must be capable of working a flexible schedule, weekend hours, and overtime hours when needed
  • Must demonstrate and maintain an excellent record of punctuality and attendance
  • Bi-Lingual a plus

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Discover Arbonne

Thank you for visiting the Arbonne Career Site! As you can see, we are actively seeking amazing talent to join our growing team of dedicated professionals across various areas of the business.

From Creative, Customer Service and Events — to IT, Operations, Product Marketing and much more — we proudly employ hundreds of dynamic, enthusiastic and positive people who work to make a difference every day. Our mission is to transform lives through pure, botanically based ingredients in scientifically tested products; a pure, healthy lifestyle; and the pure joy of helping others. We believe in the power of our people and our products to transform your life, and in turn, the lives of others. This is at the heart of what we do and who we are at Arbonne.

If you did not find a current listing for a role that might suit you, we hope you will take a moment and upload your resume for us to keep on file in consideration for future job openings. We will then add you to our email database and automatically keep you informed about new positions and related updates. We would love to stay in touch!

About Us

Founded in Switzerland in 1975, and brought to the U.S. in 1980, Arbonne International creates personal care and wellness products crafted with premium botanical ingredients and innovative scientific discovery. Arbonne’s personal care and nutrition formulas are vegan certified, cruelty-free, formulated without gluten, dermatologist–tested and adhere to a strict Ingredient Policy. Arbonne products are available at arbonne.com or through an extensive network of Arbonne Independent Consultants in 7 countries: U.S., Canada, Australia, Poland, New Zealand, Taiwan and the United Kingdom. Arbonne is a privately held company headquartered in Irvine, California.